Contents
1. Summary
The short version:
The rest of this policy explains each of these in detail.
2. Information You Give Us
2.1 To create an account
- •Mobile phone number. Required. This is how your account is identified and how we send you the one-time code that signs you in.
- •Name. Required. Used to identify you within the app and in any groups you join.
- •Email address. Optional for free accounts.
2.2 To purchase a subscription or hardware
If you buy a subscription or hardware, our payment processor Stripe, Inc. collects:
- •Email address. Required for purchases, so we can send you receipts and account notices.
- •Billing address.
- •Shipping address, where we are sending you hardware.
- •Payment card details. These are collected and processed by Stripe. We never see or store your full card number.
2.3 Tag names
You can give your NFC tags names. Tag names are stored on our servers and are visible to you, and where you are part of a group, potentially to others in that group as described in Section 9.
Tag names are entirely your choice. If you name a tag something that identifies a place, a person, or anything else you would rather not share, that information is stored as you entered it. We suggest using names that do not reveal anything you want to keep private.
2.4 When you contact us
If you email us for support, we keep your message and our reply so we can help you and keep a record of the issue.
3. Information We Collect When You Use Tapd
When you use the app, we record the following about your focus sessions:
- •The time a session starts and the time it ends.
- •Which NFC tag was used to start the session, identified by the tag's registered identifier and the name you gave it.
- •Which blocking preset was applied to the session. Presets are stored as your device's app identifiers, meaning the list of applications your preset covers. This list is stored so your presets work across sessions.
- •A focus quality rating that you assign to the session yourself. We do not measure, infer, or generate this. You choose it.
- •Groups you belong to, and your participation and standing within those groups where the Services include group or leaderboard features.
That is the complete list of what the app records about your usage.
4. Server Logs
Our servers run on Amazon Web Services and write operational logs to AWS CloudWatch. These logs are generated automatically as part of running the service and may include:
- •IP addresses
- •Request timestamps
- •The type of request made and whether it succeeded
- •Error and diagnostic messages
We use these logs only to operate the Services, diagnose problems, and detect abuse or attacks. We do not use them to build profiles, track you across sites, or for advertising. Server logs are retained for 30 days and then deleted automatically.
5. What We Do Not Collect
We want to be specific about this, because a lot of apps in this category collect far more than we do. Tapd does not collect:
- •Your location. Not GPS, not approximate location, not location inferred from your IP address.
- •Device identifiers. No advertising ID, no IDFA, no device fingerprint.
- •Crash logs or diagnostic telemetry from your device.
- •Contacts, photos, calendar, microphone, or camera data.
- •Browsing history or activity in other apps, beyond the preset list described in Section 3.
- •Biometric information.
We also do not use any third-party analytics, attribution, advertising, or crash reporting service. There is no Firebase, no Mixpanel, no Sentry, no advertising SDK, and no tracking pixel in the app.
6. Screen Time and Family Controls
Tapd uses Apple's Screen Time and Family Controls frameworks to block applications during a focus session.
Data from these frameworks never leaves your device. It is processed entirely on-device by iOS and is never transmitted to our servers, never stored by us, and never shared with anyone.
What we do store is your preset, meaning the list of app identifiers you chose to block, so your presets are available across sessions. We do not receive information from Apple about what you actually did on your device, what apps you opened, or how long you used them.
7. How We Use Your Information
We use the information described above to:
- •Create your account and sign you in using one-time codes sent to your phone.
- •Provide the Services, including running focus sessions, applying presets, and maintaining your session history.
- •Show you your own focus history, streaks, and statistics.
- •Operate group and leaderboard features where you have joined a group.
- •Show parents, guardians, coaches, advisors, and administrators the dashboard information described in Section 9.
- •Process purchases, deliver hardware, and send receipts, through Stripe.
- •Send you account and transactional messages, including verification codes, billing notices, and notices about changes to our terms.
- •Provide customer support.
- •Keep the Services secure, detect and prevent fraud and abuse, and investigate violations of our Terms of Service.
- •Comply with law and respond to lawful requests.
We do not use your information to train machine learning models, to build advertising profiles, or for any purpose unrelated to running Tapd.
8. Children and Minors
Tapd is designed to be used by children and teenagers, and we take that seriously.
8.1 Who holds the account
A parent or legal guardian must purchase and hold any subscription used by a person under 18. A person under 18 cannot purchase a subscription. This is described in our Terms of Service.
8.2 Children under 13
We require verifiable parental consent before a child under 13 may create an account or use the Services.
- •What we collect from a child under 13. The same limited information described in Sections 2 and 3: phone number, name, focus session records, tag names the child enters, and preset selections. We do not collect anything from a child that we do not collect from an adult, and we collect only what is reasonably necessary to provide the Services.
- •How we use it. Only to operate the Services for that child, as described in Section 7.
- •Who we share it with. Only the service providers listed in Section 10, which are necessary to run the app, and the parent, guardian, coach, advisor, or administrator connected to that child's account as described in Section 9. We never sell it, never disclose it publicly, and never share it for advertising.
We do not condition a child's participation on disclosing more information than is reasonably necessary.
8.3 Parent and guardian rights
If you are the parent or legal guardian of a child using Tapd, you may at any time:
- •Review the personal information we have collected from your child.
- •Refuse to permit any further collection or use of your child's information.
- •Request that we delete your child's personal information.
- •Withdraw your consent, which will end your child's use of the Services.
To exercise any of these, email team@usetapd.com from the email address on the account, or contact us from the phone number on the account. We may ask you for information to verify that you are the parent or guardian before we act on the request. We will respond within 30 days.
Withdrawing consent or requesting deletion may mean your child can no longer use the Services, because the phone number and name are required to have an account at all.
8.4 If we learn we collected information improperly
If we discover that we have collected personal information from a child under 13 without verifiable parental consent, we will delete it promptly.
9. Dashboards: Who Can See a User's Activity
Tapd includes dashboards for parents, guardians, coaches, advisors, and administrators. Where a user is connected to one of these people, that person can see a study log for that user, which shows:
- •The user's focus sessions
- •When each session started and ended
- •The tag and preset associated with each session, including any tag name the user entered
- •The focus quality rating the user assigned
- •Group participation and leaderboard standing, where applicable
This is the same information described in Sections 2 and 3, presented in a readable format. Dashboards do not show anything we have not already told you we collect. They do not show location, device activity outside of Tapd, or anything derived from Screen Time.
If you are a minor using Tapd, the adult connected to your account can see this information. If you are a parent, coach, or advisor, you are responsible for handling what you see appropriately.
10. Who We Share Information With
We share personal information only with the following:
- •Twilio Inc. Receives your phone number in order to deliver one-time verification codes and other account messages by SMS.
- •Stripe, Inc. Receives your email address, billing address, shipping address, and payment details in order to process payments and subscriptions. Stripe processes this as its own controller under its own privacy policy.
- •Amazon Web Services, Inc. Hosts our database and servers. All data is stored on AWS infrastructure located in the United States.
- •Apple Inc. Distributes the app. Apple may receive information related to your download and, where applicable, your device, under Apple's own privacy policy. Apple does not receive your Tapd session data from us.
We may also disclose information:
- •To comply with law, a subpoena, a court order, or a lawful government request.
- •To enforce our Terms of Service, or to investigate suspected fraud, abuse, or security incidents.
- •To protect the rights, safety, or property of Tapd, our users, or the public.
- •In connection with a merger, acquisition, financing, reorganization, or sale of assets. If that happens, we will notify you and the acquiring party will remain bound by this policy for information collected before the change, unless you agree otherwise.
We do not share personal information with advertisers, data brokers, or marketing platforms.
11. We Do Not Sell or Share Your Information
We do not sell personal information, and we do not share personal information for cross-context behavioral advertising, as those terms are defined under the California Consumer Privacy Act and similar state laws.
We have never done so, including in the twelve months preceding the date of this policy.
12. How Long We Keep Information
- •Account information, including your phone number, name, and email. Kept while your account is active. Deleted within 30 days after you delete your account.
- •Focus session records, tag names, and presets. Kept while your account is active so you can see your own history. Deleted within 30 days after you delete your account.
- •Payment and transaction records. Retained by Stripe under its own policies, and retained by us as required for tax, accounting, and audit purposes, generally 7 years.
- •Server logs. Retained for 30 days, then deleted automatically.
- •Support correspondence. Kept for 2 years after the issue is resolved.
Where we are required to keep information longer to comply with law, resolve disputes, or enforce our agreements, we will keep only what is necessary for that purpose.
13. How We Protect Information
Our database runs on an Amazon Web Services RDS instance with automatically rotating database credentials. Data is encrypted in transit. Access to production systems is limited to personnel who need it to operate the Services.
We use phone-based one-time codes rather than passwords, which removes the risk of password reuse and password database breaches.
No system is perfectly secure. If we become aware of a breach affecting your personal information, we will notify you and any regulator as required by applicable law.
14. Your Rights and Choices
Regardless of where you live, you can:
- •Access your information. See your account details and session history in the app.
- •Correct your information. Update your name and email in your account settings. To change the phone number on your account, contact us at team@usetapd.com.
- •Delete your account and information. Delete your account from within the app, or email team@usetapd.com.
- •Opt out of marketing messages. Reply STOP to any marketing SMS, or use the unsubscribe link in any marketing email. You cannot opt out of transactional messages such as verification codes and billing notices, because those are necessary to operate your account.
To make a request, email team@usetapd.com. We may need to verify your identity, usually by confirming control of the phone number on the account. We will respond within the time required by applicable law, generally 45 days.
We will not discriminate against you for exercising any of these rights.
15. State Privacy Rights
If you live in California, Colorado, Connecticut, Delaware, Iowa, Indiana, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, or in another state with a comprehensive privacy law, you may have the following rights:
- •The right to know what personal information we collect, use, and disclose
- •The right to access a copy of your personal information
- •The right to correct inaccurate personal information
- •The right to delete your personal information
- •The right to opt out of sale, sharing, or targeted advertising. As stated in Section 11, we do not sell or share personal information or use it for targeted advertising, so there is nothing to opt out of.
- •The right to opt out of profiling that produces legal or similarly significant effects. We do not engage in this.
- •The right not to be discriminated against for exercising your rights
- •The right to appeal a denied request. If we deny your request, you may appeal by replying to our response. If we deny your appeal, you may contact your state Attorney General.
You may use an authorized agent to make a request on your behalf. We will ask for proof of authorization.
To exercise any of these rights, email team@usetapd.com.
Categories of personal information we collect. Under California law, the categories are: identifiers (phone number, name, email address, IP address), commercial information (subscription and purchase records), internet or network activity (server logs), and, where you choose to enter them, geolocation-adjacent information in tag names you create. We collect these for the business purposes described in Section 7, from the sources described in Sections 2, 3, and 4, and disclose them only to the service providers listed in Section 10.
16. Institutional and School Accounts
Where a school, athletic department, tutoring center, or other institution subscribes to Tapd for its students or athletes, additional terms may apply.
Information associated with those accounts may be visible to coaches, advisors, or administrators at that institution as described in Section 9. The institution is responsible for obtaining any consent required by its own policies or by applicable education privacy laws before enrolling a student.
Where an institution is subject to the Family Educational Rights and Privacy Act or a state student privacy law, we will enter into a separate written agreement addressing our obligations. Contact team@usetapd.com to discuss.
17. Do Not Track and Global Privacy Control
There is still no uniform standard for Do Not Track browser signals, and we do not respond to them.
Because we do not sell or share personal information or use it for targeted advertising, a Global Privacy Control signal does not change how we handle your information.
18. Changes to This Policy
We may update this policy. When we do, we will update the date and version at the top.
If we make a material change, we will notify you by email to the address on your account, by SMS to the phone number on your account, or by prominent notice in the app before the change takes effect.
If a change materially affects information we have already collected from a child under 13, we will obtain new verifiable parental consent before applying it to that information.
19. Contact Us
Questions, requests, or complaints about this policy or your information:
Mailing Address
TapTek LLC
50 Milk Street, 10th Floor
Boston, MA 02109
United States
If you are a parent or guardian exercising rights on behalf of a child, please say so in your message so we can route it correctly.